William joined Office Evolution in 2018 and serves as Chief Operating Officer. With over twenty-five years of experience leading service and franchise organizations in the hospitality, executive office suites and software industries, William is known for his expertise in formulating strategy, building brand equity and culture, improving the customer experience, developing profitable new concepts and services, acquisitions and generating excellent P&L results. He has launched and led brands, turned-around companies and built amazing teams. During his career, he has repeatedly produced double-digit growth in sales, revenue and EBITDA; reversed multi-year same-store declines; and achieved record customer satisfaction scores. Originally from Houston, Texas, he enjoys spending time with his family, grilling and entertaining.