NewBo District Cedar Rapids Phone Answering Service
Choosing to utilize a live phone answering service can be a difficult decision. You may think that a professional voicemail message will do the job just fine, or that finding a receptionist is the only other option. In reality, messaging systems are impersonal and hiring a new receptionist is expensive and often unnecessary.
People Want to Talk to People
When customers choose to call your business, they are looking to talk to a person, not a robot. Many times, if a caller reaches a voicemail, they will choose to hang up instead of leaving a message and likely will not call back.
An answering machine sends the message that you are unavailable and likely inaccessible to customers. A live phone answering service will help you appear professional to customers and make sure that they know their message has been heard and you value their time.