How to Choose a Live Answering Service in Chicago

As an entrepreneur in Chicago, it can be hard to keep up with incoming phone calls. That’s where a live answering service can make a big difference. While you might not be answering calls yourself, every caller to your business will speak with a live receptionist and receive a personal greeting. The result is a more polished image for your business, a lower rate of missed calls, and a streamlined approach to customer service.

But when it comes time to choose a live answering service for your business in Chicago, you might be surprised at the number of choices. With so many providers and plans to choose from, it’s hard to know where to start.

That’s something we see at Office Evolution® Chicago. Our telephone answering services include basic live answering plans, plus the option of upgrading your plan with add-on features. We also offer professional service bundles, giving small business owners even more options from which to choose.

Feeling stumped by the choices available? Here’s a quick look at your options with tips on how to find the best plan.

Choosing the Right Live Answering Service in Chicago

The Basics

At Office Evolution Chicago, a basic telephone answering plan is a safe pick for most small business owners. Our basic plans include a robust mix of features and services, including a personalized greeting and voicemail to email functionality, plus 60 minutes per month of live answering. (We also include discounts on day office and meeting space rentals at our location.)

Unless you need certain additional features, we recommend starting out with a basic plan. If you need to upgrade later, we make that easy to do.

Bells & Whistles

A basic answering plan works for most small business owners. But there are situations where it’s a good idea to start with an upgraded plan. One example is if you run a business with multiple team members. Unless you want all your phone calls going to one person, it’s worth upgrading to include call forwarding to multiple numbers.

We also recommend choosing an upgraded plan if your business involves a lot of incoming phone traffic. This may require adding more minutes to your plan. Just as importantly, added features can make it a lot easier to manage heavy volumes of calls.

Package Deals

If you’re getting a live answering service at Office Evolution Chicago, you may wish to bundle your plan with other professional services. This is a great way to save on other small business services at our location, including a business address plan or a coworking membership.

We even include our phone answering services as a feature of small office rentals at our location. This is just one of the reasons why we’re such a popular workplace for entrepreneurs on Chicago’s northwest side, including Park Ridge, Norridge, Morton Grove, Des Plaines, Harwood Heights, and Rosemont.

Call Office Evolution Chicago today at (847) 380-1078 to learn more about our live answering service!

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