Improve Profits and Productivity with a Virtual Receptionist
Whenever we can improve productivity in business, profits are sure to follow. Careful streamlining by way of cost cutting is one way to help, but there are also times whereby you have to spend a little money to make money. Businesses that prosper tend to be those where the business owners are not afraid to invest in their vision. It’s true that any company is only as good as its people, but that doesn’t mean you have to commit to fulltime employees. In fact, they can be a financial commitment that not everyone can afford, particularly in the early days of operation. This is a time when the benefits of a virtual receptionist could be the perfect answer.
Virtual receptionist services are not all the same, but we are focusing on those offered by Office Evolution Hackensack: Live US-based receptionists who interact with your clients like they are your employee and can offer a lot more than business phone answering. Their role is customized by you – from the greeting to how calls are handled to managing your appointments to answering FAQs.
Who Benefits from Hiring a Virtual Receptionist?
Any person or group of people who are too busy to deal with phone calls and things like scheduling and confirming meetings can benefit from a virtual receptionist. Not everyone needs the service every day or for the entire day, though some do. Take a lawyer as an example. The live virtual receptionist can prove invaluable for whenever they’re out of the office dealing with clients or in court and unable to take calls. It doesn’t matter who you are or what you do, if you could be more productive by not handling every phone call, a professional business phone answering service with a live virtual receptionist is a good fit for you.
On Your Terms
There are so many advantages for a business that hires the services of a virtual receptionist. It’s certainly a great way to improve your productivity and profits. Calls are just too important to miss, but callers can also rob you of your precious time, and that’s a problem. It’s better to spend your time doing more important things like building and promoting your business.
Here are some of the key benefits to having someone as your shared receptionist:
- Frees up your time allowing you to better manage your days. Time isn’t spent on things like making and confirming appointments, etc.
- Always available for you and your callers/clients
- Cost savings (no full time receptionist to hire)
- Calls answered in real time, ensuring sales leads are not lost. For example, callers won’t hang-up as they might with voicemail.
- Calls answered exactly the way you request, thus maintaining a professional image
- Calls politely announced and transferred over to you
You can be confident knowing that your virtual receptionist is always focused on the job and poised in their approach. They won’t be unavailable due to vacations or sick leave. Nor do you have to worry about unprofessional or inappropriate phone mannerisms. You agree on the approach that best suits you and your business needs at the time. For instance, the receptionists can take messages or simply filter and forward the most appropriate calls on to you.
It doesn’t matter where you are, or how busy you are at any given time. You can relax with the knowledge that you’re not going to miss out on any lost opportunities because of missed calls. Let’s look into these benefits in more detail.
Availability
Whenever you need your calls answered during business hours, Office Evolution Hackensack, NJ is here to help. We can supply you with trained virtual receptionists to professionally represent your business and deliver a premium phone answering service. Our Virtual Receptionists answer calls from 8am to 5pm in your chosen US time zone.
Real Cost Savings
Not all calls are valuable. There will always be some that are a total waste of your precious time, including wrong numbers. You can’t know if a call is valuable or not until you answer the phone, so ignoring its ring is not a viable option. So the dilemma is this: you can’t afford the time to man the phones yourself but you do need those calls answered. Hiring a full time receptionist used to be the only solution, and one that could prove costly. Today, thanks to the services of a virtual receptionist, there’s no need to hire a regular employee and put them on the company payroll. This non-committal flexibility ‘on the fly’ is the ideal solution. You not only get to make real cost savings, you also get to run your business completely on your terms.
Call Screening (Real Time)
A virtual receptionist screens all your calls in real time. This allows them to send any callers they themselves cannot help direct to your voicemail in a courteous and professional manner. This is valuable because it allows you time to prepare for when you return the call later. Clients or potential clients will appreciate the professional way you get back to them and respond to their issues. Quite often callers have time on their hands or a bunch of questions they want answers to. Our virtual receptionists are highly trained to deal with overly talkative callers so that you don’t have to. They can also answer frequently asked questions if you need them to.
Calls Answered Exactly the Way You Request
This is vital for making that crucial first impression. Being polite and friendly alone is not going to win you any new business of have the callers calling back. How the virtual receptionist answers and deals with your calls is in your control. At Office Evolution, our virtual phone answering services will maintain your professional business image. Our receptionists will impress your callers with their competence and proficiency. In fact, all your callers will think they are through to your private office and talking to your executive assistant.
Calls Politely Announced and Transferred
Business etiquette within your company begins with excellent communication. With an Office Evolution virtual receptionist, exceptional communication is exactly what you get. Etiquette is important because it improves relationships within the business. It also improves relationships with those who deal direct with your business, like supply services and clients. In the world of business, we often make that first impression remotely, via email or by phone. Our virtual receptionists answer all your calls in a professional manner and know how to handle situations with authority and skill. How they announce your calls and transfer them will depend on your arrangement, but you can relax knowing that your front desk is in very good hands.
If you would like to know more, contact Office Evolution Hackensack. If you’re in the surrounding New Jersey towns, we have a plethora of shared office and virtual office solutions waiting for you. Use the menu at the top of this page to explore all your options.
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At Office Evolution Hackensack, we provide virtual office, coworking, and private office solutions. We offer meeting rooms, offices, a coworking lounge, a shared reception, a business address, and virtual receptionist services. We have many options and price points, and all terms are flexible. Plus, you become part of a community of like-minded professionals.
Whether you live in Teaneck, Bergenfield, Maywood, Teterboro, Hasbrouck Heights, Moonachie, Little Ferry, Rochelle Park, Dumont, Bogota, River Edge, New Milford, Hackensack, Englewood, Paramus, Tenafly and other communities nearby in Bergen and Essex counties, choosing Office Evolution Hackensack in New Jersey will help you be more professional, productive, and profitable.