6 Key Advantages of a Virtual Receptionist in Raleigh

At Office Evolution® Raleigh NC, we’re more than just a great place to work. We also offer a range of professional services designed for local freelancers, remote workers, and small business owners, services that make it easier to do business in the Raleigh area. Our services include virtual receptionist plans, a popular solution for independent professionals and small-budget businesses.

It’s easy to see what makes virtual answering services popular. A call answering plan will make it easier to manage your incoming calls, improving your phone communications for your business in Raleigh. You’ll save valuable time every week, while your clients will receive a more robust and responsive customer service experience.

To give you a better sense of what our call answering service has to offer, we’ve compiled six important benefits that come with a virtual receptionist in the Raleigh area.

What You Get with a Virtual Receptionist in Raleigh

  1. 24/7 Telephone Answering. Nobody can answer their phone 100% of the time. But a virtual answering service can. Your virtual receptionist plan at Office Evolution Raleigh will ensure a live agent response to every phone call, no matter when the call comes in.
  2. Streamlined Communications. Acting as your own receptionist is more inefficient than you probably realize. Answering the phone disrupts your workflow, while small, administrative tasks quickly add up. With a virtual answering service, you could end up saving several hours a week.
  3. Improved Customer Service. Our live answering service is staffed by skilled customer service representatives, ensuring a warm, friendly, and helpful experience for callers to your business. You’ll have the chance to customize the greeting that callers receive, allowing you to burnish your professional image.
  4. Fewer Workday Interruptions. If you opt for a virtual receptionist plan that includes call screening, you can reduce the number of mid-task disruptions to your typical workday in Raleigh. Call screening will allow you to block calls from telemarketers, and you’ll be able to control your availability at times when you need to focus on important tasks.
  5. Affordable Phone Management. The wages and HR costs of a full-time receptionist in Raleigh can be anywhere from $25,000 to $35,000. In many cases, the cost-per-month of an in-house receptionist is more than the cost-per-year of a call answering service.
  6. Virtual Office Operations. At Office Evolution Raleigh, our basic live answering service includes a local business number, making it easy to set up a virtual office in Raleigh. We also offer the option of a Professional Plan Plus, which includes phone answering, a business address plan, and access to our shared office space, plus a host of additional tools and resources.

Learn more about our virtual receptionist plans and pricing by calling Office Evolution Raleigh NC today at (919) 390-0330!