How to Choose a Live Answering Service in Southlake

As a small business owner in Southlake, it’s unlikely you can afford your own receptionist. But that doesn’t mean you need to answer phones all by yourself. Instead, you can get a live answering service.

With a live answering service, you can ensure each caller to your business is greeted by a live agent. This way, you don’t need to worry about calls going to voicemail while you’re in meetings, when you’re occupied with important work, or during your off-hours. You’ll enjoy a boost in customer service, and you’ll streamline your personal workload.

At Office Evolution® Southlake, our live answering plans are tailored to the needs of small businesses in Southlake. But if you’ve never used a live answering service before, you might be unsure about which features you’ll need in your plan. To make choosing your plan a little simpler, we’ve compiled a quick breakdown of your options.

Choosing the Right Live Answering Service in Southlake

The Basics

An ideal starter plan for most small business owners.

For most small business owners, we recommend starting with a basic live answering plan. This plan comes with a robust mix of features—including voicemail to email functionality and a personalized greeting for your business—and it gives you 60 minutes of phone answering a month. That’s more than enough for most small-budget businesses. And if you need to upgrade in the future, that’s easy to do.

Add-On Features

Specialized features for businesses with advanced needs.

While we typically recommend starting with a basic answering plan, that’s not always the case. If your business has unique needs, we may recommend upgraded features when you’re starting out.

A few examples include…

• Multi-person businesses that require call forwarding to more than one number
• Businesses that deal with heavy volumes of incoming phone traffic
• Entrepreneurs who are specifically looking for call screening services

Package Deals

Save on professional services at Office Evolution Southlake.

As a small business owner, you’ll find a range of professional services at Office Evolution Southlake. By bundling these services together, you can save on live answering and other popular services, like our business address plans or a coworking membership.

We also include our live answering service with office rentals at our location, just one of the reasons we’re so popular with entrepreneurs in Southlake and nearby areas, including DFW Airport, Flower Mound, Keller, Roanoke, Trophy Club, Grapevine, North Richland Hills, Irving, Westlake, Lewisville, Colleyville, and Coppell.

Call Office Evolution Southlake today at (817) 268-9464 to learn more about our live answering service!