Business Center Manager Spotlight: Madeleine Broback

Are you a dreamer, risk-taker, or doer?

I would say I am a doer. I’m the type of person who makes lists and loves to check off boxes. If any one of my members needs anything, I work my hardest to get it done efficiently and effectively.

What do you enjoy most about supporting small businesses and entrepreneurs?

I am a people person, so my favorite thing about supporting small businesses and entrepreneurs is seeing their successes, their continued growth, and working together as one Ohana.

How many members (businesses) do your support in your location?

We support over 50 members— whether that be providing them with a private workspace or essential mailing services. We just finished our first year of being open, and I hope to help even more people in our second year!

What is just one thing you do that adds value to the members’ experience?

I like to get to know my members personally, so they feel comfortable coming to me when they need something. It makes the work environment more enjoyable for them when they know they have someone on site who cares about them and their business. It also helps me understand their specific situation so I can work to make their office experience run as smoothly and efficiently as possible.